INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Q: Do you offer OEM/ODM services and custom packaging?

A: Yes, absolutely. As a source manufacturer, we specialize in OEM/ODM services. We can customize the size, material, printing, and finishing according to your specific requirements.

Q: Can I get a sample before placing a bulk order?

A: Yes, we highly recommend requesting a sample first. It usually takes 5-7 days to make a sample. The sample fee can be refunded when you place a bulk order.

Q: What is your Minimum Order Quantity (MOQ)?

A: Our standard MOQ is 1000 pieces. However, we can negotiate a lower MOQ for your first trial order to support your business.

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Q: What is the lead time for mass production?

A: The lead time depends on the order quantity and complexity. Generally, it takes 10-15 days for mass production after the sample is approved. We will provide a detailed schedule once the order is confirmed.

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Q: How do you control the quality?

A: Quality is our top priority. We have a strict QC system with 100% inspection before packaging. We also welcome third-party inspections or video calls to check the goods before shipment.

INFORMATION ABOUT US

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